9mobile Nigeria Recruitment 2024

9mobile Nigeria

9mobile Nigeria is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiitng to fill the position

Job Title: Specialist, Wholesale Services

Job ID: IRC5341
Location: Lagos

Job Summary

This role will be responsible for end-to-end coordination and management of the provision of wholesale services to 9mobile B2B clients spanning leased lines, capacity and collocation services.

Key Responsibilities

Managing wholesale capacity sales delivery processes from lead generation to service acceptance, billing, collections, and technical support.
Manage wholesale & reseller capacity lease, and voice key accounts with year-on-year revenue growth.
Interface with 9mobile technical team and partners for the swift delivery of service requests and for quick resolution of escalations.
Build and maintain excellent relationships with business customers with a view to understanding their business operational challenges and to providing solutions to meet their needs vis-a-vis industry trends.
Network and build strong working relationships with internal and other relevant stakeholders to formulate strategies to drive customer acquisition and sales.
Keep abreast with new developments and innovations in the wholesale/B2B market and provide proposals to drive9mobile’s B2B strategy objectives.
Manage Data Centre colocation accounts and grow revenues from this business segment.
Managing Fixed Voice partners and grow business from this segment.
Prospect for new clients and create more business opportunities from existing clients to increase revenue generation.
Other roles as may be assigned.

Qualifications and Requirements

Bachelor’s Degree or equivalent in a relevant discipline.
Three (3) to Five (5)years’ work experience, with at least Two (2) years in a similar role
Good telecom technical knowledge especially relating to transmission, capacity and connectivity.
Strong interpersonal skills
Customer relationship management skills
Working knowledge of Microsoft Office -Excel, Word, and PowerPoint/
Report generation and documentation ability.
Market savvy and knowledge of evolving industry trends
Good business development acumen